FAQ

why choose powerhands

What are your customer service hours?

We are available Monday to Friday 9am – 5pm GMT. Please email info@powerhands.com 

I Have a Latex allergy, will POWERHANDS affect me?

No PowerHands are latex free.

How do I clean my Powerhands product?

You can simply wash in warm soapy water. Avoid using harsh chemicals or abrasive materials that could damage the product.

If the opaque webbing between the finger holes breaks does it affect the resistance levels?

No the resistance will not be noticeably affected.

What affects the Powerhands material?

It is advised to keep the PowerHands products out of direct sunlight. Also be careful not to nick the material if you have long nails or wear rings, it can spilt like any other rubber material.

How long do the POWERHANDS last?

If you use your PowerHands on a daily basis, they have a 6 month guarantee.

What If I have zero results?

If you feel like you are not getting any benefit from the Powerhands product, you can just write to us at info@powerhands.com within 14 days from your purchase and we will issue a full refund. 

Where can I add my discount code?

You can add your discount code at the checkout.

What if I have ordered the wrong address at checkout?

Please ensure that you enter accurate delivery details during the ordering process, as the address cannot be changed once the order has been shipped.

Should I keep out of the reach of children?

Yes, under no circumstances let children under 7 years old use PowerHands without being supervised by an adult.

I would like to sell PowerHands at my gym or physiotherapy clinic?

This is great to hear and I’m sure we can arrange this. Please email or CEO Gary at info@powerhands.com and  he will come back to you. 

How do you ship orders in the USA?

Our products are shipped throughout the USA via Amazon.  You will receive a tracking number once your order is dispatched.

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